te Rock, and Vancouver, BC

Hearing loss is different for every person. Two people can have similar hearing test results and still require different hearing aids because their speech understanding, listening environments, ear anatomy, dexterity, technology preferences, and daily routines may not be the same.


Puretone Hearing Clinic provides Audiologist-led hearing aid care in Surrey, White Rock, South Surrey, Vancouver, and surrounding Metro Vancouver communities. Our Registered Audiologists begin with a detailed Audiological Assessment before determining whether Prescription Hearing Aids are appropriate.


Your hearing test results are only one part of the recommendation. We also discuss where communication is most difficult, such as family conversations, restaurants, meetings, phone calls, television, places of worship, or other background-noise environments. This helps your Audiologist recommend hearing aids based on the situations you want to improve rather than choosing technology from a catalogue.


When hearing aids are prescribed, they are programmed according to your hearing profile and verified using Real-Ear Measurement. Real-Ear Measurement checks how much sound the hearing aids are actually delivering inside your ear canal. This provides more accurate information than relying only on the manufacturer’s initial software estimate and allows the fitting to be adjusted more precisely.


As an independent hearing clinic, Puretone is not limited to one hearing aid manufacturer. We work with established brands including Oticon, Phonak, and Starkey and consider the strengths, limitations, styles, connectivity options, and available technology from each manufacturer.


The appropriate choice may depend on speech clarity, background-noise difficulty, rechargeable convenience, Bluetooth connectivity, discreet styling, custom-fit options, dexterity, comfort, and compatibility with your phone or other devices. Brand name alone does not determine whether a hearing aid will work well for you. Clinical selection, accurate programming, Real-Ear Measurement, counselling, and follow-up care all influence the final outcome.


Modern hearing aids may include rechargeable batteries, smartphone connectivity, hands-free calling, television accessories, automatic listening adjustments, and technology designed to support speech understanding in background noise. Not every feature is valuable for every patient. Your Audiologist will explain which features are relevant to your hearing profile and which may add unnecessary complexity or cost.


The goal is not simply to choose the newest hearing aid. It is to prescribe and fit hearing aids that support the conversations, environments, and activities that matter in your daily life.

Independent choice: Oticon, Phonak and Starkey hearing aids

Puretone is an independently owned, Audiologist-led hearing clinic. We compare hearing aids across manufacturers and recommend options based on your Audiological Assessment, communication needs, comfort, phone compatibility and budget. A brand is one part of the decision; clinical selection, fitting and follow-up matter too.

Explore current hearing aid technology

Ask about these product families when comparing modern AI, rechargeable and connected hearing aids. Features differ by model, technology level and style. We will help you understand which differences are relevant to your daily life.

Oticon hearing aids

Oticon Reveal uses Dual AI: Speech AI and Context AI process speech and surrounding sounds. Its rechargeable miniRITE design offers Bluetooth LE Audio and access to compatible Auracast broadcasts. Confirm the functions supported by your phone and accessories.

Oticon Zeal is another option to discuss if a discreet in-the-ear design is a priority. Compare its fit, handling and connectivity with behind-the-ear options rather than choosing by size alone.

Ask your Audiologist which Oticon model suits your hearing and whether its features address the conversations you find difficult. AI processing does not remove every competing sound or restore normal hearing.

Ask about Oticon options

Phonak hearing aids

Phonak Audéo Infinio Ultra Sphere combines rechargeable hearing aids with dedicated DEEPSONIC AI processing and Spheric Speech Clarity 2.0, designed to support speech understanding in noise. Its Bluetooth connectivity and compatible Roger microphone options are useful points to discuss for calls, work and group conversations.

Phonak Virto R Infinio provides a custom rechargeable option to compare with receiver-in-canal styles. Suitability depends on your hearing, ear anatomy and practical preferences.

Bring your phone and describe your usual listening environments. We can discuss device compatibility, charging, accessories and which Phonak features are worth considering for your needs.

Ask about Phonak options

Starkey hearing aids

Starkey Omega AI includes DNN 360 sound processing and connected features through the My Starkey app. Compare suitable receiver-in-canal and custom styles, rechargeable options and the phone or accessory functions supported by the specific model.

Starkey has also announced Omega AI+, with a new G4 processor and Quad DNN architecture. Ask us to confirm Canadian availability, supported styles and features before selecting this newer release.

Your Audiologist can help compare Starkey options with your current hearing aids and other manufacturers. Describe your priorities for conversation, comfort, handling and connectivity so the recommendation fits your routine.

Ask about Starkey options

Compare hearing aid styles as well as brands

  • Receiver-in-canal (RIC/RITE): a small device behind the ear with a receiver in the ear canal.
  • Behind-the-ear (BTE): the hearing aid sits behind the ear and delivers sound through tubing or an earmould.
  • Custom in-the-ear (ITE) and in-the-canal (ITC): individually fitted shells, with size and handling suited to your ears and hearing needs.
  • Completely-in-canal (CIC) and invisible-in-canal (IIC): smaller custom options where appropriate. Fit, visibility and available features vary.

Rechargeable power, disposable batteries, Bluetooth streaming and smartphone apps are features to compare separately from style. Not every feature is available in every size or product family. We will discuss the practical trade-offs before you choose.

Choose technology around your life

Bring your current hearing aids and phone, and tell us where communication is difficult. We can review whether an adjustment, accessory, repair or new hearing aid is appropriate. Ask for a written quote explaining the recommended devices, included care, trial terms, warranty and any additional costs.

Book with an independent Audiologist in Surrey, White Rock / South Surrey or Vancouver to compare suitable options without starting with a commitment to one manufacturer.

Book an Independent Hearing Aid Consultation

Oticon is a globally recognized hearing technology manufacturer known for advanced sound processing designed to provide access to speech and the surrounding sound environment. Its Prescription Hearing Aids include rechargeable, Bluetooth-enabled, and discreet styles. At Puretone, Oticon hearing aids are professionally selected, programmed, and verified using Real-Ear Measurement (REM) to match each person’s hearing needs.

Oticon logo: Black text with a purple dot above the letter 'i',
Phonak logo: black text with a green circle integrated into the

Phonak is a globally recognized hearing technology manufacturer known for reliable Prescription Hearing Aids, strong wireless connectivity, rechargeable options, and durable designs for active lifestyles. Its hearing aids are designed to support clearer speech understanding and convenient connection to compatible smartphones and other devices. At Puretone, Phonak hearing aids are professionally selected, programmed, and verified using Real-Ear Measurement (REM).

Logo of Starkey: yellow star shape over the blue

Starkey is a leading hearing technology manufacturer known for innovative Prescription Hearing Aids, advanced artificial intelligence, rechargeable options, and discreet custom-fit styles. Its hearing aids are designed to support clearer speech understanding, reduce listening effort, and provide convenient connectivity with compatible smartphones and accessories. At Puretone, Starkey hearing aids are professionally selected, programmed, and verified using Real-Ear Measurement (REM) to match each person’s hearing needs.

Hearing Aid Features and Listening Accessories

Modern hearing aids may include rechargeable batteries, directional microphones, automatic listening programs, smartphone apps, Bluetooth connectivity, and technology designed to support speech understanding in background noise. Available features vary by hearing-aid model, technology level, phone compatibility, and the needs identified during your Audiological Assessment.


Additional accessories can help in situations where distance, background noise, or room acoustics remain challenging. Depending on the hearing aids selected, options may include television streamers, remote microphones, table microphones, remote controls, and hands-free calling accessories.


Not every patient needs every feature or accessory. Your Audiologist will explain which options are relevant to your daily routine and confirm compatibility before making a recommendation.

Find The Right Technology For You

Call today to book an appointment  at one of our 4 locations.