The cost of Prescription Hearing Aids depends on the devices selected and the clinical care included. Your hearing results, communication needs, preferred style, phone compatibility and budget all help guide the recommendation. A consultation gives you a chance to compare suitable options before deciding.

Independent advice across hearing aid brands

Puretone is an independent, Audiologist-led clinic. We consider technology from established manufacturers, including Oticon, Phonak and Starkey, rather than choosing by brand name alone. Ask your Audiologist how the recommended devices address the listening situations that matter most to you.

Which technology level is right for you?

More advanced models may offer additional automatic adjustments, directional processing and features designed for complex listening environments. The highest technology level is not automatically the best fit for every person. Discuss your time in restaurants, meetings, group conversations and quiet settings so you can weigh the potential benefit against the additional cost.

Rechargeable batteries, Bluetooth calling, apps, television streamers and remote microphones vary by model. Confirm which features are included, which accessories cost extra, and whether your phone supports the functions you want.

Look beyond the device price

Clinical fitting: ask about programming, Real-Ear Measurement and how your response to everyday sounds will be reviewed.
Follow-up care: confirm the appointments, adjustments, cleaning and support included in your quote.
Trial and warranty: Puretone offers a 60-day hearing-aid trial. Ask for the written trial, return, warranty and any applicable fee terms before purchasing.
Ongoing expenses: consider chargers, batteries, replacement parts, accessories and care outside the included service or warranty period.

Request a clear, written quote

Bring your insurance or funding information and a list of your most difficult listening situations. Our team can discuss Financial Accessibility and help clarify available benefits. Coverage and funding depend on the applicable plan, eligibility and authorization; confirm your expected out-of-pocket cost before proceeding.

Book a Hearing Aid Consultation

Explore hearing aid technology | Understand fitting and Real-Ear Measurement

Start with a clear recommendation and written quote, then work out how benefits or payment options apply. Our team can help you identify the information needed to review coverage and understand your expected out-of-pocket cost.

Using private insurance for hearing aids

Bring your insurer's name, policy or plan information and any benefit documents. Ask about the hearing-aid allowance, replacement interval, required documents and whether a predetermination is needed. Confirm whether your plan permits direct billing or requires you to submit a reimbursement claim.

Coverage depends on your individual plan. An available benefit does not necessarily cover the full cost of the recommended devices, accessories or care. Ask us to clarify the amount you would pay before making a purchase.

WorkSafeBC, Veterans Affairs and other funding

If you have an existing claim or funding approval, bring the relevant documents. Our team can discuss the next steps for applicable WorkSafeBC, Veterans Affairs Canada, NIHB or other assistance programs. Eligibility, covered items and authorization requirements vary by program; approval should be confirmed before relying on funding.

For program information, see WorkSafeBC hearing loss claims and the NIHB audiology benefits list.

Discuss payment options and written terms

If you are considering Puretone's 0% in-house financing option, ask our Patient Care team for the eligibility requirements, payment schedule and written terms. Compare the total amount payable and included care alongside any other suitable payment option.

What should I confirm before purchasing?

The exact hearing-aid model, technology level and number of devices in the quote.
The fitting, follow-up visits and ongoing support included, and any future service fees.
Written trial and return conditions, warranty coverage and accessory costs.
Confirmed benefits or funding, any authorization still needed and your remaining payment.

Puretone's independent Audiologists compare suitable technology from Oticon, Phonak and Starkey around your hearing and daily communication needs. Ask us to explain a clinically appropriate alternative if the first recommendation is outside your budget.

Discuss Hearing Aid Costs and Coverage

Choose your clinic: Surrey Scott Road, King George Boulevard in Newton, White Rock / South Surrey or Vancouver Main Street.