Terms & Conditions:
Effective Date: July 2025
These Terms and Conditions govern the use of the Puretone Hearing Clinic website and communications with Puretone Hearing Clinic through forms, phone, email, and SMS.
Business Information
Puretone Hearing Clinic
Website: https://www.puretonehearing.ca
Email: info@puretonehearing.ca
Clinic Locations
Scott Road
8434 120 St, Unit 104
Surrey, BC V3W 7S2
Phone: 778-564-1611
King George
6840 King George Blvd, Unit 102
Surrey, BC V3W 4Z9
Phone: 778-564-0785
White Rock
15331 16 Ave, Unit 101
Surrey, BC V4A 0C1
Phone: 778-294-7276
Vancouver
3181 Main St
Vancouver, BC V5T 3G8
Phone: 604-566-1034
Website Use
By using this website or submitting a form, you agree to use the website only for lawful purposes and to provide accurate information when contacting Puretone Hearing Clinic.
Contact Form Submissions
Information submitted through our website forms may be used by Puretone Hearing Clinic to respond to your inquiry, coordinate appointments, and provide service-related communication.
Submitting a form does not guarantee an appointment or service availability.
SMS Communications
By providing your phone number and consenting through the website form, you agree to receive text messages from Puretone Hearing Clinic related to:
• inquiry responses
• appointment requests
• appointment confirmations
• appointment reminders
• service-related follow-up
If you separately opt in to marketing messages, you may also receive promotional messages about clinic updates, services, and special offers.
Message frequency may vary.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You must be 18 years of age or older, or have permission from a parent or legal guardian, to opt in to SMS communications from Puretone Hearing Clinic.
To stop receiving messages, reply STOP at any time.
For assistance, reply HELP.
Consent to receive SMS messages is not required as a condition of receiving services.
SMS Program Description
Puretone Hearing Clinic uses SMS communication to respond to patient inquiries, coordinate appointments, and provide service updates.
Marketing messages are sent only to users who provide separate consent.
Privacy
Your use of this website and submission of personal information are also governed by the Puretone Hearing Clinic Privacy Policy.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Puretone Hearing Clinic unless otherwise stated.
Changes to These Terms
Puretone Hearing Clinic may update these Terms and Conditions from time to time. Updates will be posted on this page.
Contact
For questions regarding these Terms and Conditions or SMS communications, please contact:
Puretone Hearing Clinic
info@puretonehearing.ca