About Us

Hearing connects you to your world.

When clarity fades, the brain has to work overtime just to follow a conversation. We are here to remove that hurdle. By restoring the nuances of speech, we turn exhausting exchanges into effortless connections, ensuring you remain fully present in the moments that matter.

We’re Aaisha Qureshey and Syed M Ullah, founders of Puretone Hearing, partners in life and in our purpose to address untreated hearing loss. 

As Registered Audiologists with over 15 years of clinical experience, we hold Master’s Degrees from the University of Manchester. We have devoted our careers to providing independent hearing healthcare across Surrey, White Rock, and Vancouver.

Our work is defined by the transformations we see every day: patients regaining their hearing clarity, reconnecting with loved ones, and confidently returning to the passions they thought were lost.

From Manchester to Main Street: A Practice Built on Principle

In 2010, we earned our Master’s degrees in Audiology from the University of Manchester, a global leader in hearing science.

Following graduation, we gained our clinical expertise in the UK's National Health Service (NHS). Working in high-volume hospitals alongside ENT surgeons, we managed everything from complex pediatric cases to acute pathologies. This rigorous environment taught us that audiology is a clinical discipline, not a retail transaction.

Upon relocating to Canada in 2015, we entered a private sector that felt fundamentally different. We found ourselves on “sales floors” rather than in clinics, where quotas often took precedence over patient care. We didn’t become audiologists to sell products; we became audiologists to restore connection.

We founded Puretone Hearing Clinic later that same year with a singular mission: to bring the clinical standards of the UK hospital system to a private, patient-first setting in Surrey, White Rock, and Vancouver.

No sales pressure. No “one-size-fits-all” solutions. Just precise, evidence-based hearing care.

Our Standard of Care

Expert-Led Clinical Care

You will never be seen by a salesperson or a “hearing instrument practitioner”at Puretone. Every appointment is conducted by a University-Trained Registered Audiologist who adheres to our strict clinical model of care—prioritizing your long-term health over short-term sales.

60-Day Clinical Trial

We do not believe in pressure. We offer a comprehensive 60-Day Risk-Free Trial on all prescriptions. This allows us to verify the clinical efficacy of the treatment in your real-world environment—restaurants, meetings, and home—before you make a final commitment.

Lifetime Servicing and Care

Hearing is dynamic, not static. Our care does not end at the fitting. We provide Lifetime Aftercare to regularly re-program your hearing aids (using Real-Ear Measurement) as your hearing profile and cognitive needs evolve over the years.

Syed is a firm advocate for independent, patient-focused audiology. Unlike the majority of clinics owned by hearing aid manufacturers, Syed founded Puretone to ensure patient care is dictated by clinical data, not corporate sales contracts.

Holding a Master’s Degree in Audiology from the University of Manchester, Syed gained his diagnostic experience within the United Kingdom’s National Health Service (NHS). There, he specialized in adult auditory rehabilitation, managing complex cases of sensorineural hearing loss, pediatric hearing assessments that required advanced diagnostic problem-solving beyond standard testing.

Today, Syed specializes in AI-powered hearing technology and Tinnitus Retraining Therapy (TRT). He views hearing aids not as “amplifiers,” but as neuro-cognitive supports that reduce brain fatigue. To ensure a model of complete care, Syed actively meets and collaborates with Ear, Nose, and Throat (ENT) specialists across Surrey and Vancouver to manage complex hearing loss cases. Beyond the clinic, he is committed to community accessibility, regularly conducting visits to senior care homes and delivering educational presentations at community centres.

Education: M.Sc. Audiology (University of Manchester) Certifications: Registered Audiologist & Hearing Instrument Practitioner (CSHBC) Focus: AI-Powered Smart Tech, Tinnitus Rehabilitation, ENT Collaboration, Senior Care Access.

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Aaisha brings over 15 years of international clinical experience to the Lower Mainland. Trained at one of the top-ranked universities in England — The University of Manchester,  Aaisha spent her early career working as a Clinical Audiologist alongside ENT surgeons within the UK's National Health Service (NHS) hospitals. Her work involved, assessing and treating hearing disorders and facilitating hearing instrument fittings with real ear measurements. As an Audiologist, she held the responsibility of identifying medical red flags and referring patients directly to GPs when necessary.

Her clinical approach is rooted in Evidence-Based Medicine. Aaisha leverages her extensive clinical experience to navigate the complex landscape of the latest smart AI hearing aid technology, ensuring the hearing device selected is perfectly prescribed and matched to your lifestyle. By combining this expertise with strict Real-Ear Measurement (REM) verification, she guarantees a medically precise fit that leads to significantly better hearing outcomes.  Aaisha also performs professional Wax Removals as part of comprehensive Audiological care to ensure optimal hearing aid performance and ear health.

Passionate about the link between hearing and brain health, she leads the initiative on Long-Term Cognitive Health. Above all, Aaisha is known for providing honest, reliable and compassionate care. She is dedicated to your long-term success and remains committed to the process until you are completely satisfied with your hearing. 

Her commitment to patient care extends beyond the clinic walls; she regularly conducts home visits for seniors with mobility issues and care home residents, ensuring that world-class hearing care is accessible to those who cannot travel. She also facilitates community goodwill initiatives, providing donated hearing aids to individuals facing extreme hardship or dire personal or physical circumstances.

As the operational backbone of Puretone Hearing Clinic, Aaisha oversees the day-to-day management of all four locations (Surrey, King George, White Rock, and Vancouver). She leads the clinical staff, providing mentorship to ensure consistent high standards of care and drives the clinics' Medical Outreach Strategy, personally meeting with Family Physicians to bridge the gap between primary care and Audiology.

Driven by a commitment to public health, Aaisha has dedicated her professional life to a vital mission: educating the community about the silent impact of lifestyle choices on hearing health. She is a vocal advocate for prevention of hearing loss, striving to empower individuals with the knowledge to protect their hearing before damage or complications such as tinnitus become a permanent part of your life. 

When not in the clinic, she leads an active lifestyle, often indulging in sport and enjoys swimming, biking and outdoor activities with her husband and kids. As a mother of two children, she balances a life of medical service with family values.

Education: M.Sc. Audiology (University of Manchester) Certifications: Registered Audiologist & Hearing Instrument Practitioner (CSHBC) Focus: Rechargeable and AI hearing aids, Senior Diagnostics, Home Visits, Operations Management, Physician Outreach.



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