About Us
Hearing connects you to your world.
When clarity fades, the brain has to work overtime just to follow a conversation. We are here to remove that hurdle. By restoring the
nuances of speech, we turn exhausting exchanges into effortless connections, ensuring you remain fully present in the moments that matter.
We’re Aaisha Qureshey and Syed M Ullah, founders of Puretone Hearing, partners in life and in our purpose to address untreated hearing loss.
As
Registered Audiologists with over 15 years of clinical experience, we hold Master’s Degrees from the
University of Manchester. We have devoted our careers to providing independent hearing healthcare across
Surrey, White Rock, and Vancouver.
Our work is defined by the transformations we see every day: patients regaining their
hearing clarity, reconnecting with loved ones, and confidently returning to the passions they thought were lost.
Our Story
From UK Hospital Care to Canadian Clinics: A Journey with a Purpose
From Manchester to Main Street: A Practice Built on Principle
In 2010, we earned our Master’s degrees in Audiology from the University of Manchester, a global leader in hearing science.
Following graduation, we gained our clinical expertise in the UK's National Health Service (NHS). Working in high-volume hospitals alongside ENT surgeons, we managed everything from complex pediatric cases to acute pathologies. This rigorous environment taught us that audiology is a clinical discipline, not a retail transaction.
Upon relocating to Canada in 2015, we entered a private sector that felt fundamentally different. We found ourselves on “sales floors” rather than in clinics, where quotas often took precedence over patient care. We didn’t become audiologists to sell products; we became audiologists to restore connection.
We founded Puretone Hearing Clinic later that same year with a singular mission: to bring the clinical standards of the UK hospital system to a private, patient-first setting in Surrey, White Rock, and Vancouver.
No sales pressure. No “one-size-fits-all” solutions. Just precise, evidence-based hearing care.
Our Standard of Care
Expert-Led Clinical Care
Your audiological care is led by Registered Audiologists who assess your hearing, explain suitable treatment options and guide your hearing-aid fitting and follow-up. Our team also helps coordinate appointments and ongoing support.
60-Day Clinical Trial
Our 60-day hearing-aid trial gives you time to review your hearing aids in everyday situations and discuss adjustments with your Audiologist. Ask us to explain the written trial terms, return conditions and any applicable charges before ordering.
Ongoing hearing-aid support
Your listening needs can change after fitting. Follow-up appointments allow us to review comfort, handling and hearing-aid settings. Confirm which appointments and maintenance services your care package includes, how long coverage lasts, and whether repairs, parts or other services carry additional charges.
Independent Hearing Care Serving Surrey, White Rock & Vancouver
Since establishing our first clinic on Scott Road in 2015, Puretone has grown into a pillar of independent healthcare. Today, we operate
four dedicated clinics across
Surrey, Newton (King George), White Rock, and
Vancouver (Main St).
We are proud to be the
Registered Audiologists of choice for thousands of local families, bridging the gap between neighbourhood convenience and world-class hearing expertise. As a
100% family-owned practice, we ensure you see the same trusted professionals year after year—not a rotating staff of salespeople.
Surrey
Phone: 778-564-1611
Address: 8434 120 St Surrey, BC V3W 7S2
White Rock
Phone: 778-294-7276
King George Boulevard
Phone: 778-564-0785
Address: 6840 King George Blvd #102, Surrey, BC V3W 4Z9
(68 Avenue Side of the Plaza)
Vancouver
Phone: 604-566-1034
Address: 3181 Main St, Vancouver, BC V5T 3G8
How We Help Our Community
We believe in giving back to the community that trusts us with their hearing health. Through our Puretone Experience initiative, we actively support local causes and organizations.
Local Athletics
We proudly sponsor local initiatives, including the senior pickleball tournaments championed by our patients
Community Education
We actively host seminars at local community centres and libraries to raise awareness about tinnitus, hearing technology, and the link to cognitive health.
Charitable Giving
We regularly partner with local organizations, providing donations and volunteer support to ensure the Lower Mainland remains a vibrant place to live and hear.
Syed M Ullah, M.Sc., Aud(C).
Registered Audiologist and H.I.P
Syed is a firm advocate for independent, patient-focused audiology. Unlike the majority of clinics owned by hearing aid manufacturers, Syed founded Puretone to ensure patient care is dictated by clinical data, not corporate sales contracts.
Holding a Master’s Degree in Audiology from the University of Manchester , Syed gained his diagnostic experience within the United Kingdom’s National Health Service (NHS). There, he specialized in adult auditory rehabilitation , managing complex cases of sensorineural hearing loss, pediatric hearing assessments that required advanced diagnostic problem-solving beyond standard testing.
Today, Syed specializes in AI-powered hearing technology and tinnitus counselling and hearing-aid masking . He focuses on matching hearing technology to each patient’s hearing assessment, communication needs and everyday listening goals. To ensure a model of complete care, Syed actively meets and collaborates with Ear, Nose, and Throat (ENT) specialists across Surrey and Vancouver to manage complex hearing loss cases. Beyond the clinic, he is committed to community accessibility, regularly conducting visits to senior care homes and delivering educational presentations at community centres.
Education: M.Sc. Audiology (University of Manchester) Certifications: Registered Audiologist & Hearing Instrument Practitioner (CHCPBC) Focus: AI-Powered Smart Tech, Tinnitus Rehabilitation, ENT Collaboration, Senior Care Access.
Aaisha Qureshey, M.Sc., Aud(C).
Registered Audiologist and H.I.P
Aaisha brings over 15 years of international clinical experience to the Lower Mainland. Trained at one of the top-ranked universities in England — The University of Manchester, Aaisha spent her early career working as a Clinical Audiologist alongside ENT surgeons within the UK's National Health Service (NHS) hospitals. Her work involved, assessing and treating hearing disorders and facilitating hearing instrument fittings with real ear measurements. As an Audiologist, she held the responsibility of identifying medical red flags and referring patients directly to GPs when necessary.
Aaisha uses evidence-informed care to compare hearing-aid technology with each patient’s assessment results, communication needs and lifestyle. Real-Ear Measurement (REM) helps verify hearing-aid output in the ear, while follow-up appointments allow adjustments based on comfort and everyday listening experience. Hearing outcomes vary with individual needs.
Passionate about the link between hearing and brain health, she leads the initiative on Long-Term Cognitive Health. Above all, Aaisha is known for providing honest, reliable and compassionate care. She is dedicated to your long-term success and works with you through follow-up care to address concerns and refine your hearing-aid settings.
Home visits may be arranged for seniors with mobility limitations and care-home residents. Contact the clinic to confirm availability, suitability and any charges before booking. She also facilitates community goodwill initiatives, providing donated hearing aids to individuals facing extreme hardship or dire personal or physical circumstances.
As the operational backbone of Puretone Hearing Clinic, Aaisha oversees the day-to-day management of all four locations (Surrey, King George, White Rock, and Vancouver). She leads the clinical staff, providing mentorship to ensure consistent high standards of care and drives the clinics' Medical Outreach Strategy, personally meeting with Family Physicians to bridge the gap between primary care and Audiology.
Driven by a commitment to public health, Aaisha has dedicated her professional life to a vital mission: educating the community about the silent impact of lifestyle choices on hearing health. She is a vocal advocate for prevention of hearing loss, striving to empower individuals with the knowledge to protect their hearing before damage or complications such as tinnitus become a permanent part of your life.
When not in the clinic, she leads an active lifestyle, often indulging in sport and enjoys swimming, biking and outdoor activities with her husband and kids. As a mother of two children, she balances a life of medical service with family values.
Education: M.Sc. Audiology (University of Manchester) Certifications: Registered Audiologist & Hearing Instrument Practitioner (CHCPBC) Focus: Rechargeable and AI hearing aids, Senior Diagnostics, Home Visits, Operations Management, Physician Outreach.